FULFILLMENT POLICY

Alliance Holding Corporation (AHC) Credit Card Payment Fulfillment Policy via Stripe®

 

Overview

At Alliance Holding Corporation (AHC), we strive to provide our clients with the best services in Mergers & Acquisitions, Professional Services, and Finance and Lending. For convenience and security, we use Stripe as our payment processor for credit card transactions. This policy outlines the terms and conditions regarding the fulfillment of services paid for via credit card through Stripe.

 

Payment Processing

  1. Credit Card Acceptance: AHC accepts major credit cards including Visa, MasterCard, American Express, and Discover via Stripe.
  2. Authorization: All credit card payments are subject to authorization and approval by the card issuer and Stripe.
  3. Transaction Security: Stripe employs industry-standard security protocols to ensure the confidentiality and security of your payment information. AHC does not store credit card details on our servers.

 

Payment Fulfillment

  1. Service Activation: Services will be activated and commenced only upon successful receipt and verification of payment via Stripe.
  2. Transaction Confirmation: A confirmation email will be sent to the client upon successful payment, detailing the services purchased and the payment amount.
  3. Service Delivery: The delivery timeline for each service will be as per the agreed-upon terms in the service contract, starting from the date of payment confirmation.

 

Refunds and Cancellations

  1. Refund Policy: Refunds for services will be handled in accordance with the specific terms outlined in the service agreement. Any eligible refunds will be processed back to the original payment method used during the transaction.
  2. Cancellation Policy: Clients may request the cancellation of services as per the terms specified in their service agreement. If applicable, any remaining balance after service delivery and administrative fees will be refunded to the original payment method.

 

Disputes and Chargebacks

  1. Resolution of Disputes: Clients are encouraged to contact AHC directly to resolve any disputes or issues related to their transactions. Our customer service team is dedicated to addressing and resolving concerns promptly.
  2. Chargebacks: In the event of a chargeback, AHC will investigate the matter and provide necessary documentation to Stripe. Clients are urged to contact AHC to resolve any issues before initiating a chargeback with their card issuer.

 

Compliance and Regulations

  1. Regulatory Compliance: AHC adheres to all applicable laws and regulations concerning credit card payments and data security.
  2. Privacy Policy: AHC is committed to protecting the privacy of our clients. Please refer to our Privacy Policy for detailed information on how we handle and protect your personal information.

 

Contact Information

For any questions or concerns regarding this policy or payment processing, please contact us at:

 

Alliance Holding Corporation (AHC)

725 S. Lugo Avenue
San Bernardino, CA 92408

(415) 347-6859

[email protected]

 

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This policy is effective as of January 1, 2024 and may be updated periodically. Please review this policy regularly for any changes.